We are devoted to satisfying every customer of https://www.gettech.ie/, however we do understand that you may need to return goods to us occasionally. We have set out the rules that apply to returns so please read them carefully.
Crawford Business Park
All items must be sent via registered post
CHANGE OF MIND
If a customer is not satisfied with a purchase on our site, we are happy to offer a refund of the product returned within a 14 day cooling off period, as per the consumer rights directive
The customer is responsible for the shipping costs involved in returning the order to us
A restocking fee of 10 - 30% applies to items sent back depending on their condition
Refunds will only be paid on the same card/account used to place the order and are for the value of the goods
Items returned within 30 days of delivery will be issued a credit note
If you should find that your goods are faulty on arrival or go faulty during the warranty period, you are entitled to a replacement
On receiving the faulty item(s), https://www.gettech.ie/ will then send out the replacement - normally within 3 working days
Customers should inspect the goods on receipt to make sure all items are present and were not damaged during transit
Customers must inform us with 3 days of receiving a parcel if there is an item missing or if there is a fault with the iPhone. Faulty or items missing which are reported outside of this period are not valid and are not valid within the returns window.
TERMS & CONDITIONS
All returns should be sent to the Returns Address at the top of page
We do not encourage ‘Shop and Try it’ – customers should consult our video guides, technical pages and email technical support before purchasing if unsure
Returned goods which do not meet the above criteria will be considered as 'In Dispute'. In Dispute products will not be refunded or exchanged. A reason will be given as to why the product is in dispute. We are happy to re-ship such items back at the customer's cost otherwise they will be destroyed after.
Returns of any sort must be sent to us viia Courier or Post, our warehouse is not publicly accessible.
Refunds take 5-20 working days depending on numerous factors including your bank and location.